This Refund & Cancellation Policy explains how subscription cancellations and refund requests are handled at MsportsPlay (“we,” “our,” “us”).

By subscribing to our Service, you agree to the terms below.

1. Subscription Cancellations

1.1. You may cancel your subscription at any time through your account settings.

1.2. When you cancel, your access to MsportsPlay will remain active until the end of your current billing cycle (monthly or annual).

1.3. Subscriptions automatically renew unless canceled before the renewal date.

2. Refunds

2.1. General Rule: All subscription payments are non-refundable.

2.2. We do not issue refunds or credits for:

• Partial months or unused portions of a subscription.

• Accidental purchases or forgotten cancellations.

• Dissatisfaction with content selection (content availability may change).

2.3. Exceptions: Refunds may be granted only in the following cases:

• A duplicate or erroneous charge caused by our billing system.

• Proven technical issues on our platform that prevent you from accessing the Service, and which our support team is unable to resolve within a reasonable time.

• Situations where applicable law requires a refund (e.g., mandatory cooling-off periods in certain jurisdictions).

3. Free Trials and Promotions

3.1. If you cancel during a free trial period, you will not be charged.

3.2. If you fail to cancel before the trial ends, the subscription fee will be charged automatically, and no refund will be issued.

4. How to Request a Refund

To request a refund under the exceptions listed above, please contact our support team within 7 days of the charge at:

Email: [email protected]
Website: https://msportsplay.com

Refund requests will be reviewed on a case-by-case basis. If approved, refunds will be issued to your original payment method within 7–10 business days.

5. Third-Party Purchases

If you subscribed through a third-party platform (e.g., Apple App Store, Google Play, Amazon), your payment and cancellation are governed by that platform’s policies. Refund requests must be submitted directly to the respective provider.

6. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Updates will be effective upon posting to our website. Your continued use of the Service after updates means you accept the revised policy.